White Castle Customer Feedback Survey

White Castle

customer survey instructions.

Company Name
White Castle
Available in
Survey Category
Link to Survey
Survey Reward
Two Free Sliders

About the Survey

About the Survey

This survey instruction guide contains all the information you need to complete the White Castle customer satisfaction survey. Find details on the methods to complete the survey, where to find the survey online and in store, all the information you need to gather prior to completing the survey, what types of questions you should be prepared to answer and how to redeem the survey reward.

The White Castle guest satisfaction survey gives you the chance to provide your feedback in exchange for a small reward.

Why do companies conduct Customer feedback surveys?

For companies, it is valuable to collect customer survey information in order to help shape their product. Food service companies like White Castle want to make their product as user friendly as possible – this is the way they attract more customers – especially in the food service industry, reputation matters.

Companies collect demographic data and feedback like how you enjoyed your experience and what you disliked. Complaints are an important information point for retailers to collect as this gives useful insight into the way a product can be improved.

It's a simple method to find out what you like, dislike, and where there may be room for improvement. Remember that satisfied customers become repeat, loyal customers who are more inclined to repurchase and share their experience with others.

The White Castle Customer Feedback Survey

Take the survey at whitecastle.com/contact-us – White Castle offers customers the chance to provide feedback on their visits. Providing valuable feedback gives you the opportunity to get a free menu item as a reward.

Be part of the survey now whitecastle.com/contact-us

This survey guide contains a detailed guideline about White Castle Guest Satisfaction Survey its rules and regulations, requirements, entry methods, entry dates and other related information needed by the customers in order to participate in this amazing offer.

White Castle Survey Question Examples

When you complete the White Castle survey, the company appreciates that you answer questions truthfully. You may help shape the future direction of the airline by filling out a few short questions. You should be prepared to answer a few simple questions like.

• Would you visit this location again?

• Was the person who served you polite and helpful?

• When your meal was brought to your table, was delicious?

• Was you experience a good one?

• How would you suggest any improvements were made.

• Try to be thoughtful with your feedback as short and not detailed answers aren't usually taken into consideration

White Castle Guest Survey Rewards

By completing the White Castle survey, are rewarded with 2 free sliders

Castle Feedback Survey Requirements

The pre-requisites for filling out the Castle Feedback survey available at whitecastle.com are listed below :

• You must have a device like a Laptop, PC or Mobile with a reliable internet connection in order to access the Survey.

• You must have a basic understanding of English or Spanish

White Castle Survey

Survey instructions

How to enter the White Castle Survey– Simply go to the survey link and follow the instructions – if you need more guidance please continue reading.

You can only enter this survey online.

  1. In order to begin the survey, you will be asked to enter your store code and time of visit located on your receipt  
  2. Go to the URL of White Castle Survey at whitecastle.com/survey
  3. Please enter the White Castle # (store) that is on your receipt.
  4. Please enter the Sale number on your receipt.
  5. How often do you visit White Castle?
  6. You are first asked for your name and contact details
  7. Next come questions about how and when you dined with White Castle
  8. Find the White Castle store that you visited using the search function
  9.  Answer questions about the menu items you ordered and your experience
  10. You will now begin answering survey questions. The first question is “How likely are you to recommend White Castle to yourrelatives, friends and colleagues?”
  11. You will also have the opportunity to write what you thought of your visit in long form
White Castle Survey


How To Redeem Survey Rewards


Once you have completed the survey, you will receive a validation code to receive your TWO FREE SLIDERS

By entering personal information This will allow White Castle to contact you with further promotions

The WhiteCastle.com/survey survey only takes 5 minutes, so is worth your time to complete

Survey Rules

Survey Rules

Rules for completing the Whitecastle.com guest survey

  • Survey is open to individual legal residents of the 50 United States
  • Must be of legal consenting age in your country of residence
  • Survey must be completed within 90 days of your visit
  • Rewards vary depending on time of year and location – check your receipt for details

About the Company

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