This survey instruction guide contains all the information you need to complete the Wendy’s customer satisfaction survey. Find details on the methods to complete the survey, where to find the survey online and in store, all the information you need to gather prior to completing the survey, what types of questions you should be prepared to answer and how to redeem the survey reward.
The Wendy’s guest satisfaction survey gives you the chance to provide your feedback in exchange for a small reward.
Why do companies conduct Customer feedback surveys?
For companies, it is valuable to collect customer survey information in order to help shape their product. Food service companies like Wendy’s want to make their product as user friendly as possible – this is the way they attract more customers – especially in the food service industry, reputation matters.
Companies collect demographic data and feedback like how you enjoyed your experience and what you disliked. Complaints are an important information point for retailers to collect as this gives useful insight into the way a product can be improved.
It's a simple method to find out what you like, dislike, and where there may be room for improvement. Remember that satisfied customers become repeat, loyal customers who are more inclined to repurchase and share their experience with others.
The Wendy’s Customer Feedback Survey
Take the survey at wendyswantstoknow.com – Wendy’s offers customers the chance to provide feedback on their visits. Providing valuable feedback gives you the opportunity to get a free menu item as a reward.
Be part of the survey now wendyswantstoknow.com
This survey guide contains a detailed guideline about Wendy’s Guest Satisfaction Survey its rules and regulations, requirements, entry methods, entry dates and other related information needed by the customers in order to participate in this amazing offer.
Wendy’s Survey Question Examples
When you complete the Wendy’s survey, the company appreciates that you answer questions truthfully. You may help shape the future direction of the airline by filling out a few short questions. You should be prepared to answer a few simple questions like.
• Would you visit this location again?
• Was the person who served you polite and helpful?
• When your meal was brought to your table, was delicious?
• Was you experience a good one?
• How would you suggest any improvements were made.
• Try to be thoughtful with your feedback as short and not detailed answers aren't usually taken into consideration
Wendy’s Guest Survey Rewards
By completing the Wendy’s survey, are rewarded with a free menu item.
The Menu item changes by location and time of year – please check your receipt for the item available. Common items are 4-piece nuggets and Frosty
There is also a $500 cash sweepstakes some customers can enter if they meet the right requirements and complete the product survey
• There are twelve (12) Survey Periods a year
• Twelve (12) Grand Prizes: Each period one (1) Grand Prize period winner will receive $500 cash
You must complete the survey and get the validation code to redeem on your next visit
Wendy’s Feedback Survey Requirements
The pre-requisites for filling out the Wendy’s Feedback survey available at wendyswantstoknow.com are listed below :
• You must have a device like a Laptop, PC or Mobile with a reliable internet connection in order to access the Survey.
• You must have a basic understanding of English or Spanish
Enter By Mail
Mail a postcard, including your name, complete address, email address and phone number to: Wendy’s Menu Evaluation Sweepstakes", PO Box 16470, Rochester, NY 14616.