Wendy's customer feedback and product survey


customer survey instructions.

Company Name
Available in
Survey Category
Link to Survey
Survey Reward
Free menu item AND $500 Cash Sweepstakes

About the Survey

Wendy's survey

This survey instruction guide contains all the information you need to complete the Wendy’s customer satisfaction survey. Find details on the methods to complete the survey, where to find the survey online and in store, all the information you need to gather prior to completing the survey, what types of questions you should be prepared to answer and how to redeem the survey reward.

The Wendy’s guest satisfaction survey gives you the chance to provide your feedback in exchange for a small reward.

Why do companies conduct Customer feedback surveys?

For companies, it is valuable to collect customer survey information in order to help shape their product. Food service companies like Wendy’s want to make their product as user friendly as possible – this is the way they attract more customers – especially in the food service industry, reputation matters.

Companies collect demographic data and feedback like how you enjoyed your experience and what you disliked. Complaints are an important information point for retailers to collect as this gives useful insight into the way a product can be improved.

It's a simple method to find out what you like, dislike, and where there may be room for improvement. Remember that satisfied customers become repeat, loyal customers who are more inclined to repurchase and share their experience with others.

The Wendy’s Customer Feedback Survey

Take the survey at wendyswantstoknow.com – Wendy’s offers customers the chance to provide feedback on their visits. Providing valuable feedback gives you the opportunity to get a free menu item as a reward.

Be part of the survey now wendyswantstoknow.com

This survey guide contains a detailed guideline about Wendy’s Guest Satisfaction Survey its rules and regulations, requirements, entry methods, entry dates and other related information needed by the customers in order to participate in this amazing offer.

Wendy’s Survey Question Examples

When you complete the Wendy’s survey, the company appreciates that you answer questions truthfully. You may help shape the future direction of the airline by filling out a few short questions. You should be prepared to answer a few simple questions like.

• Would you visit this location again?

• Was the person who served you polite and helpful?

• When your meal was brought to your table, was delicious?

• Was you experience a good one?

• How would you suggest any improvements were made.

• Try to be thoughtful with your feedback as short and not detailed answers aren't usually taken into consideration

Wendy’s Guest Survey Rewards

By completing the Wendy’s survey, are rewarded with a free menu item.

The Menu item changes by location and time of year – please check your receipt for the item available. Common items are 4-piece nuggets and Frosty

There is also a $500 cash sweepstakes some customers can enter if they meet the right requirements and complete the product survey

• There are twelve (12) Survey Periods a year

• Twelve (12) Grand Prizes: Each period one (1) Grand Prize period winner will receive $500 cash

You must complete the survey and get the validation code to redeem on your next visit

Wendy’s Feedback Survey Requirements

The pre-requisites for filling out the Wendy’s Feedback survey available at wendyswantstoknow.com are listed below :

• You must have a device like a Laptop, PC or Mobile with a reliable internet connection in order to access the Survey.

• You must have a basic understanding of English or Spanish

Enter By Mail

Mail a postcard, including your name, complete address, email address and phone number to: Wendy’s Menu Evaluation Sweepstakes", PO Box 16470, Rochester, NY 14616.

Survey instructions

How to enter the Wendy’s Survey– Simply go to the survey link and follow the instructions – if you need more guidance please continue reading.

In order to begin the survey, you will be asked to enter your store code and time of visit located on your receipt  

1. Go to the URL of Wendy’s Survey at wendyswantstoknow.com

2. Please enter the Wendy’s store number on you receipt and the date and time of your visit.

Wendy's survey

3. Confirm the restaurant you visited and the method you used to order

4. How often do you visit Wendy’s?

5. Next come questions about how and when you dined with Wendy’s

6. Answer questions about your overall experience

7. Answer questions about the menu items you ordered and your experience

8. You will now begin answering survey questions. The first question is “How likely are you to recommend Wendy’s to your relatives, friends and colleagues?”

9. You are asked question about your demographic including, gender, age, household income and ethnicity.

10. You will also have the opportunity to write what you thought of your visit in long form

11. You can also choose to participate in a Wendy’s Product Survey – follow the instructions here for a chance to win $500 cash

Wendy's survey

Wendy’s Product Survey

Wendy's survey

Once you have completed the Wendy’s customer feedback survey, some customers are given the option to complete a product survey – once complete you go into the draw to win $500 Cash

1. Click on the ‘Take Product survey’ link on the last page of the customer feedback survey

2. Confirm you are 18 and a resident of the united states

3. Select the product you ate

Wendy's survey

4. Answer specific details about the product

Wendy's survey

5. Compared to McDonalds and Burger King – how did you like your Wendy’s menu item?

Wendy's survey

6. Enter in personal details to be entered into the sweepstakes

Wendy's survey

How To Redeem Survey Rewards

Once you have completed the survey, you will receive a validation code to receive your FREE MENU ITEM

By entering personal information This will allow Wendy’s to contact you with further promotions

The Wendyswantstoknow.com survey only takes 5 minutes, so is worth your time to complete

Survey Rules

Rules for completing the wendyswantstoknow.com guest survey

See the official sweepstake rules here

• Survey is open to individual legal residents of the 50 United States

• No Purchase Necessary to Enter or Win. A Purchase Will Not Improve Your Chances of Winning.

• Must be of legal consenting age in your country of residence

• Survey must be completed within 90 days of your visit

• Rewards vary depending on time of year and location – check your receipt for details

About the Company

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