The customer feedback instructions

The Warehouse

customer survey instructions.

Company Name
The Warehouse
Available in
Survey Category
Link to Survey
Survey Reward
$100 giftcard sweepstakes

About the Survey

The Warehouse has discontinued its feedback survey 'the warehouse listens' and instead asks consumers to send comments using the contact form.

The warehouse logo

Survey instructions

  1. On you phone, laptop, tablet or computer go to
  2. Follow the on screen instructions
  3. You will need your receipt from the shopping trip you want to leave feedback on
  4. Enter your Survey code found at the bottom of the receipt
  5. Enter the first three digits only and click next
  6. review the Privacy Policy and Terms and Conditions
  7. You will be asked questions like what store category did your purchase come from, any recommendations for improvements
  8. You are then asked a series of multi choice questions where you are asked to rate each on if they met your expectations or not
  9. You are then asked to enter you Name, Email and Phone number - The Warehouse states these are to only be used for the price draw, check the privacy policy if you are concerned how your personal information is being used.

The Warehouse Survey example

You can contact The Warehouse by going to their contact page here -

Survey Rules

Check the Privacy Policy and Terms and Conditions

About the Company

The Warehouse, and its parent company The Warehouse Group, has blossomed from a modest beginning to become one of New Zealand's most popular shopping destinations.

The Warehouse Group, established in 1987, is the country's largest furniture retailer and includes The Warehouse, Noel Leeming, Torpedo7, 1-day, TheMarket among others. All told, their 260+ stores across the country bring in over $3 billion in sales each year - a staggering amount.

They maintain a long-term vision and focus on customer service while also paying attention to the community and environment around them. Their corporate responsibility includes ethical sourcing, well-being, diversity, and inclusion – among other things

On a final positive note, they are New Zealand's fourth-largest employer, with over 12,000 employees across the country.

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