The LEGO customer feedback survey - Lego.com/productfeedback

LEGO

customer survey instructions.

Company Name
LEGO
Available in
Survey Category
General
Link to Survey
https://lego.com/productfeedback
Survey Reward
Free LEGO Set sweepstakes

About the Survey

About the Survey

This survey instruction guide contains all the information you need to complete the LEGO customer satisfaction survey. Find details on the methods to complete the survey, where to find the survey online and in store, all the information you need to gather prior to completing the survey, what types of questions you should be prepared to answer and how to redeem the survey reward.

Lego.com/productfeedback guest satisfaction survey gives you the chance to provide your feedback in exchange for a small reward.

Why do companies conduct Customer feedback surveys?

For companies, it is valuable to collect customer survey information in order to help shape their product. Companies like LEGO want to make their product as user friendly as possible – this is the way they attract more customers – especially in the retail industry, reputation matters.

Companies collect demographic data and feedback like how you enjoyed your experience and what you disliked. Complaints are an important information point for retailers to collect as this gives useful insight into the way a product can be improved.

It's a simple method to find out what you like, dislike, and where there may be room for improvement. Remember that satisfied customers become repeat, loyal customers who are more inclined to repurchase and share their experience with others.

The LEGO Customer Feedback Survey

Take the survey at Lego.com/productfeedback – LEGO offers customers the chance to provide feedback on their visits. Providing valuable feedback gives you the opportunity to get a free menu item as a reward.

Be part of the survey now Lego.com/productfeedback

This survey guide contains a detailed guideline about LEGO Guest Satisfaction Survey its rules and regulations, requirements, entry methods, entry dates and other related information needed by the customers in order to participate in this amazing offer.

LEGO Survey Question Examples

When you complete the LEGO survey, the company appreciates that you answer questions truthfully. You may help shape the future direction of the airline by filling out a few short questions. You should be prepared to answer a few simple questions like.

  • What product improvement ideas do you have
  • Was you experience a good one?
  • How would you suggest any improvements were made?
  • Try to be thoughtful with your feedback as short and not detailed answers aren't usually taken into consideration

Lego.com/productfeedback Guest Survey Rewards

The main survey reward from LEGO a FREE LEGO SET.

Prizes are drawn monthly

LEGO Listens Survey Requirements

The pre-requisites for filling out the LEGO Listens survey available at www.Lego.com/productfeedback are listed below :

  • You must have a device like a Laptop, PC or Mobile with a reliable internet connection in order to access the Survey.
  • You must have a basic understanding of English or Spanish
LEGO customer feedback survey

Survey instructions

How to enter the LEGO Survey–

Simply go to the LEGO Feedback survey link and follow the instructions – if you need more guidance please continue reading.

You can only enter this survey online.

In order to begin the survey, you will be asked to enter your lego set number

How to Find the LEGO set number

LEGO identifies their set using a unique number. They have done this since the very beginning of when they started making LEGO.

Lego set numbers are generally 5-7 digits long and is shown on the front of the box, generally in the bottom right corner of the front of the box.

The LEGO set number can also be found on the instructions manual.

LEGO Survey Instructions

Go to the URL of LEGO Survey

Read the Official Terms and Conditions for the LEGO® Product Feedback Survey and Sweepstakes here: https://www.lego.com/en-gb/legal/legal-notice/product-nps

  1. Enter the lego set code as described above
  2. identify if you are a young or older lego builder
  3. Enter the country you live in, eg, United States, United Kingdom, Germany, France, Canada, Australia.. or choose another country
  4. Select your age, gender and when the set was purchased
  5. Select from a happy lego man or sad lego man face for the next questions
  6. Would you recommend this product to a friend?
  7. Next you will be asked to rate how happy you were; building the set, following the instructions, playing with the set and with how the set looks
  8. Next, you will be asked a series of questions about how often you purchase lego and your product history.
  9. Lego would like to understand who purchased the set, if it was a gift, and if you plan on buying more lego
  10. You have the opportunity to enter in some text to express your opinion on the product
  11. Finally, enter in your name and email address if you wish to enter the prize draw.
LEGO customer feedback survey

Lego.com/productfeedbackonly takes 5 minutes, and you could win some sweet prizes.

Survey Rules

Rules for completing the lego.com guest survey

  • Must be an Adult by law in your country
  • A parent or caregiver can complete for children
  • All entries become the property of the LEGO Group
  • The prizes awarded each month are LEGO sets with an approximate value of $80/€60.
  • Each month one Potential Prize Winner per 2000 entries in the Survey will be drawn.
  • Prizes are non-transferable and there are no cash alternatives.
  • The odds of winning a prize are approximately 1:2000

About the Company

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