McDonald’s customer feedback survey - mcdvoice.com

McDonald’s

customer survey instructions.

Company Name
McDonald’s
Available in
Survey Category
Food
Link to Survey
https://www.mcdvoice.com/
Survey Reward
Free item with next purchase

About the Survey

McDonalds Customer Survey

Take the time to fill out client feedback surveys so that you may provide your most accurate and honest account of what you witnessed. Feedback surveys help organizations identify problems and improve their customer experience.

The McDonald's customer feedback survey will take you through a number of questions that are designed to collect your thoughts and experiences. Some customers use this as a way to provide complaint feedback.

Take some time to read through the questions carefully and answer them as thoughtfully and in as much detail as you can. This gives McDonald's the information they need to improve their service

McDonalds Customer Survey

Survey instructions

How to enter the McDonalds Survey– Simply go to the survey link and follow the instructions – if you need more guidance please continue reading.

You can only enter this survey online.

In order to begin the survey, you will be asked to enter the 24 digit code located on your receipt  

1. Go to the URL of McDVoice Survey at mcdvoice.com

2. Enter the 24 digit code found on your receipt

3. The first question asks you to select your visit type. You can select from Dine-In, Carry Out, Drive Thru, Delivery or Curbside

McDonalds Customer Survey

4. Did you place your order at the kiosk, at the counter or using the mobile app

McDonalds Customer Survey

5. Now rate your overall satisfaction on a scale of Highly Satisfied to Highly Dissatisfied

McDonalds Customer Survey

6. Next you will answer questions about McDonalds Rewards

McDonalds Customer Survey

7. You are now asked to rate your satisfaction on the same scale as previously. This time McDonalds wants you to rate, restaurant cleanliness, accuracy of your order, ease of placing your order, quality of your food, the location of the restaurant and friendliness of employees.

McDonalds Customer Survey

8. There are now further questions about the satisfaction of your visit, this time please rate; the taste of your food, temperature of your food, speed of service, overall value for the price.

9. Next, select all the items you ordered then rate the quality of each item

McDonalds Customer Survey

10. Were there any problems during your visit?

McDonalds Customer Survey

11. Next, identify if you are likely to return to McDonalds in the next 30 days and if you would recommend McDonalds to a friend

McDonalds Customer Survey

12. You now have an opportunity to answer a long form answer. This is where you can make any additional comments.

McDonalds Customer Survey

13. Did an employee visit your table after you ordered?

14. Did you feel valued as a customer?

15. McDonalds now wants to know which fast food restaurant is your favorite.

McDonalds Customer Survey

16. Next answer optional demographic question, including gender, age, number of children and income.

McDonalds Customer Survey

17. You have now completed the survey, the next screen will give you a validation code that you can write on your receipt – on your next visit you can get the item described on your receipt as a reward.

McDonalds Customer Survey

Other Burger Restaurant Surveys

Survey Rules

Read the full McDVoice Terms and conditions here

• Survey is open to individual legal residents of the 50 United States

• No Purchase Necessary to Enter or Win. A Purchase Will Not Improve Your Chances of Winning.

• Must be of legal consenting age in your country of residence

• Survey must be completed within 90 days of your visit

• Rewards vary depending on time of year and location – check your receipt for details

About the Company

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