JCPenney feedback survey instructions


customer survey instructions.

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Survey Reward
10% off your next purchase

About the Survey

Customer comments are highly valued by retail businesses, and they welcome your participation in their client satisfaction survey. You can help shape the company's future by filling out a few brief questions. It's simple, straightforward, and quick for consumers to offer useful feedback through the JCPenney survey.

JCPenney value your feedback as a customer and provide a survey to collect information. Without the survey, JCPenney finds it difficult to improve their service and customer experience in a meaningful way.A wide variety of retailers such as Kohl's and JCPenney utilize customer feedback surveys to gather ideas from their customers.

You can help make the company better by completing the survey.Be truthful with your answers as this will provide you with a better experience in the future and it is beneficial for other consumers who may visit this location

This survey instruction guide contains all the information you need to complete the JCPENNY customer satisfaction survey. Find details on the methods to complete the survey, where to find the survey online and in store, all the information you need to gather prior to completing the survey, what types of questions you should be prepared to answer and how to redeem the survey reward.

The JC Penny guest satisfaction survey gives you the chance to provide your feedback

The JC PENNY Customer Feedback Survey

Take the survey at – JC Penny offers customers the chance to provide feedback on their visits. Providing valuable feedback gives a 10% off coupon. This is one of the most generous survey prizes we have seen, so get in quick for this opportunity to win.

This survey guide contains a detailed guideline about JC Penny Guest Satisfaction Survey its rules and regulations, requirements, entry methods, entry dates and other related information needed by the customers in order to participate in this amazing offer.

JC PENNY Survey Question Examples

When you complete the JCPenny merchandise survey, the company appreciates that you answer questions truthfully. You may help shape the future direction of the airline by filling out a few short questions. You should be prepared to answer a few simple questions like.

• Would you visit this location again?

• Was the person who served you polite and helpful?

• When your meal was brought to your table, was delicious?

• Was you experience a good one?

• How would you suggest any improvements were made.

• Try to be thoughtful with your feedback as short and not detailed answers aren't usually taken into consideration

JCPenny Guest Survey Rewards

By completing the JCPenny survey, you receive a 10% off coupon

JC Penny Feedback Survey Requirements

The pre-requisites for filling out the JCPenny Feedback survey available at are listed below :

• You must have a device like a Laptop, PC or Mobile with a reliable internet connection in order to access the Survey.

• You must have a basic understanding of English or Spanish

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Survey instructions

How to enter the JCPenny Survey– Simply go to the survey link and follow the instructions – if you need more guidance please continue reading.

In order to begin the survey, you will be asked to enter the 24 digit code located on your receipt  

1. Go to the survey url link -

2. Answer on a scale of Highly Satisfied to Highly Dissatisfied ‘how was your overall experience’

3. Based on your experience at, how likely are you to recommend it to a friend or return in the next 30 days?

4. Rate your satisfaction in the categories of, value, cleanliness, friendliness of staff, service and taste

5. How easy was it to pay you bill?

6. Did your survey recommend an alcoholic beverage?

7. Did you order a steak?

8. Did you like the way your steak was cooked and did the staff ask you about it?

9. How long did you wait for your meal after ordering?

10. In order to be able receive your 10% off coupon you need to provide personal information. Please provide, Name, address, Phone and email.  

How To Redeem Survey Rewards

By entering personal information, you will recieve the 10% off coupon for your next JC Penny Visit. This will allow JC Penny to contact you with further promotions

The survey only takes 5 minutes, so is worth your time to complete

Survey Rules

See the terms and conditions at

About the Company

Feedback surveys are a survey given to customers or potential customers that ask them about their experience with the company. The feedback is then used by the company to help reward employees and create new policies for customer service. Customers take these surveys because they want their voices heard, but also because it's a way of getting free products from companies in exchange for taking the survey. In the case of JC Penney, customers were asked to take a survey after using their jcp rewards card or checking out at a store. In return for completing the survey, customers would receive a coupon worth $5 off of a purchase of $25 or more at any JC Penney store.

Completing surveys help companies collect data on what customers want or don't want. It also helps companies better their customer service to improve the overall experience of the customer, thus hopefully encouraging sales and getting customers to come back for future purchases.

These articles contain a lot of information about what type of surveys JC Penny asks customers to complete after shopping in-store or online, as well as what they offer customers in return for completing the survey.

These articles are useful because they offer insight on what JC Penny is doing to help their customers and create new policies for customer service after feedback collected from customers via surveys.

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