The Baskin-Robbins Customer Feedback and Survey Instructions - Rewards and Instructions


customer survey instructions.

Company Name
Available in
Survey Category
Link to Survey
Survey Reward
$1 off next purchase

About the Survey

Why do companies conduct Customer feedback surveys?

For companies, it is valuable to collect customer survey information in order to help shape their product. Airlines and service companies like Alaska Airlines want to make their product as user friendly as possible – this is the way they attract more customers – especially in the airline industry, reputation matters. Companies collect demographic data and feedback like how you enjoyed your experience and what you disliked. Complaints are an important information point for retailers to collect as this gives useful insight into the way a product can be improved.

 It's a simple method to find out what you like, dislike, and where there may be room for improvement. Remember that satisfied customers become repeat, loyal customers who are more inclined to repurchase and share their experience with others.

Baskin-Robbins Survey

About the Survey

This survey instruction guide contains all the information you need to complete the BASKIN-ROBBINS customer satisfaction survey. Find details on the methods to complete the survey, where to find the survey online and in store, all the information you need to gather prior to completing the survey, what types of questions you should be prepared to answer and how to redeem the survey reward.

The BASKIN-ROBBINS guest satisfaction survey gives you the chance to provide your feedback in exchange for a small reward.

The BASKIN-ROBBINS Customer Feedback Survey

Take the survey at – BASKIN-ROBBINS offers customers the chance to provide feedback on their visits. Providing valuable feedback gives you the opportunity to get a free menu item as a reward.

Be part of the survey now

This survey guide contains a detailed guideline about BASKIN-ROBBINS Guest Satisfaction Survey its rules and regulations, requirements, entry methods, entry dates and other related information needed by the customers in order to participate in this amazing offer.

Baskin-Robbins Survey

Survey instructions

In order to begin the survey, you will be asked to enter your store code and time of visit located on your receipt  

  1. Go to the URL of BASKIN-ROBBINS Survey at
  2. Please enter the BASKIN-ROBBINS store number on you receipt and the date and time of your visit.
  3. Confirm the restaurant you visited and the method you used to order
  4. How often do you visit BASKIN-ROBBINS?
  5. Next come questions about how and when you dined with BASKIN-ROBBINS
  6. Answer questions about your overall experience
  7. Answer questions about the menu items you ordered and your experience
  8. You will now begin answering survey questions. The first question is “How likely are you to recommend BASKIN-ROBBINS to your relatives, friends and colleagues?”
  9. You are asked question about your demographic including, gender, age, household income and ethnicity.
  10. You will also have the opportunity to write what you thought of your visit in long form
  11. You can also choose to participate in a BASKIN-ROBBINS Product Survey – follow the instructions here to get a discount on your next purchase

How To Redeem Survey Rewards

Once you have completed the survey, you will get a discount on your next purchase

By entering personal information This will allow BASKIN-ROBBINS to contact you with further promotions

The survey only takes 5 minutes, so is worth your time to complete

Survey Rules

Rules for completing the guest survey

See the official rules here

• Survey is open to individual legal residents of the 50 United States

• Must be of legal consenting age in your country of residence

• Survey must be completed within 90 days of your visit

• Rewards vary depending on time of year and location – check your receipt for details

About the Company

Baskin-Robbins is an American ice cream company that specializes in dessert items. The company was founded in 1945 and currently has over 7,000 locations throughout the United States as well as 23 other countries. They generate around $952 million per year in revenue.

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